My vent for today: I called Westpac/VISA up before I went overseas to let them know my card was meant to expire last month, the guy on the line said don’t worry, they send them out late. I let him know I had a problem with it going missing last time, again, no worries, you will get a letter which will let you know that your card is at your local branch at the end of the month. The letter never came so today I went into the local branch and hey presto it’s not there, it’s not at any branch so they’re ordering me a new one (5-10 business days). I wouldn’t whinge about it except that it’s connected to all my bills (RTA/cable/adsl/gas/electricity/web hosting and more) /vent.